Contact Center

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NICE inContact helps call centers around the globe create profitable customer experiences through its powerful portfolio of cloud-based call center call routing, self service and agent optimization solutions. The company’s services and solutions enable call centers to operate more efficiently, optimize the cost and quality of every customer interaction, create new pathways to profit and ensure ongoing customer-centric business improvement and growth.

RingCentral, Inc. (NYSE:RNG) is a leading provider of cloud-based business communications and collaboration solutions. RingCentral’s cloud solution is easier to manage, and more flexible and cost-efficient than legacy on-premise communications systems. It meets the needs of modern distributed and mobile workforces spanning SMB to Enterprises globally. RingCentral, Business Communications Made Simple. See what it’s like to work with a CRN 5 Star Partner Program and sell the market a Gartner recognized leading UCaaS solution.

8×8 business VoIP helps you serve your customers better with mobile, flexible solutions that help you do business anywhere, anytime. From hosted VoIP business phone service and cloud-based call center software to unified communications, our services are easy to use, incredibly advanced and less expensive than traditional solutions. Ranked #1 hosted VoIP provider. Proven. Reliable. Secure.

Experience the world’s leading cloud-based contact center software with Talkdesk, the intelligent, simple, open and smart solution. Talkdesk offers all the benefits of enterprise call center software, without all the complexity. Create your call center with advanced routing, automated workflows, reporting and monitoring, and integrate with over 25 applications. Fast set-up and agent ramp up. Book-to-cash in weeks not months. Empowers business users to make changes with clicks, not code. Instant access to 50+ business tools and contact center apps.

Five9 has the technology, industry, and contact center experience to help you succeed. Whether you choose Five9 inbound, outbound, or our blended solution, you are equipped with a system designed to support all types of business and industry applications.

Genesys® powers 25 billion customer experiences each year with cloud contact center solutions. They connect employee and customer conversations on any channel, every day. Combining the best of technology and human ingenuity, Genesys builds solutions that mirror natural communication and work the way you think. Their industry-leading solutions foster true omnichannel engagement, performing equally well across all channels, on-premise and in the cloud. Experience communication as it should be: fluid, instinctive and profoundly empowering.

Mitel® is a global market leader in business communications, powering more than two billion business connections each day. With a rich 45-year market tenure and more than 70 million users and 2500 channel partners in over 100 countries, Mitel helps businesses of all sizes, connect, collaborate, and provide innovative services to their customers.

As a global leader in delivering superior communications experiences, Avaya provides the most complete portfolio of software and services for multi-touch contact center and unified communications offered on premises, in the cloud, or a hybrid. Today’s digital world centers on communications enablement, and no other company is better positioned to do this than Avaya.

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