Inbound Services

Dakota Performance Solutions Inbound Services provide a professional extension of your company. Our systems allow you to take advantage of world class staffing and technological infrastructure. Web based reporting and live call monitoring allow clients to be an integral part of our Inbound Services.

DPS places emphasis on implementing the latest call routing technology. This ensures clients will enjoy the benefits of the most up-to-date call systems and reporting mechanisms. Our outstanding Telephone Sales Representatives and technology integration creates comprehensive call handling processes.

DPS understands that each campaign presents unique process needs. We customize every inbound sales, marketing, or communications project. We integrate data, share information, and implement solutions giving your consumer the experience of interacting with professionals within your organization.

Dakota Performance Solutions supports an extensive variety of program needs.

Customer Service
We can integrate with your existing customer database or provide our own solutions to your organization to help you organize and serve your customer base with first level customer services.
Sales/Customer Acquisition
Help Desk/Technical Support
Registration and Appointment Setting
Third Party Verification