Updates and Advances

Dakota Performance Solutions prides itself on bringing the most cost effective, efficient, and proven solutions to their clients and partners.

Click to learn about our 2014 advancements and releases, which include both Text to Call Queuing and Virtual Queing

FEMA and New Orleans

DPS worked in partnership with New Orleans City officials and Unisys to establish a solution to respond to critical citizen needs immediately following Hurricane Katrina.  The City of New Orleans was unable to communicate with citizens to provide them with basic and emergency information…

Call Center Industry Advisory Council

fdic_newestFederal Deposit Insurance Corporation

hipaaHealth Insurance Portability & Accountability Act

pci-compliant-hostingPCI Security Standards Council